Please keep in mind that that the services we use also have their own Privacy Policies and Terms and Conditions, which are not listed here.
What information do we collect and how do we use it?
We collect basic non-identifiable information about your user on the website; The majority of which is provided during registration, such as email addresses and usernames, and IP addresses. In addition to this, we also collect information from the Minecraft server about your Minecraft account. This information can include your player username and UUID which is used to track your user statistics and personal settings, as well as IP addresses for analytical purposes. The only people who have access to this information are staff ranked Manager, or Owner. We use this information to generate analytics such as where our major audience is located (to the nearest country), average retention, ping and latency, session length, your most visited server on our network, and AFK times. In addition to this, your IP address may also be used if you break our network rules to prevent you from joining our network with alternative accounts to bypass a ban. This information is also used to aid moderation duties on our website to prevent spam, and detect alternative accounts.
Can I request to download/clear all of my data?
While we do not provide an official way to download all of your data, you can contact us via our Discord server (https://techcraftmc.com/discord) or by creating a ticket at https://techcraftmc.com/support to request a list of information stored. If you wish to clear some/all of your data, you may also contact us via Discord, or by making a ticket at https://techcraftmc.com/support. When clearing all of your data, we will: